APeX Security Feature: Break the Glass


UCSF is committed to protecting the privacy of its patients in accordance with federal and state laws and University policy. Although all records in APeX (UCSF Health’s electronic medical record system) are secure, private, and equally respected, UCSF patients and employees who have special concerns may request “Break The Glass” (BTG) for their APeX record. BTG is an added layer of protection to a patient’s record. When BTG is placed on a patient’s record, APeX users outside of the patient’s admitting and attending providers, primary care providers, or treatment team members will be presented with a BTG warning before they can access clinical information. The APeX user will be required to enter their business reason for accessing the record and re-enter their password before gaining access. UCSF employees may obtain additional information by reviewing the BTG guidance documents on the UCSF APeX Knowledge Bank.

UCSF Health patients may call (415) 353-1909 to request BTG for their APeX record.